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Mahdi's avatar

"The data reveals a striking shift in how residents reported these violations. Web-based reporting more than doubled from 970 reports in July to 2,020 in August, while mobile app reporting increased by just 16%."

The SolveSF app users are counted as web-based users. I believe the increase is entirely because of this app and not people directly using a browser.

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Adam Werbach's avatar

thanks for sharing that --personally I love the increased accessibility to 311. It's going to be a challenge to normalize the numbers though.

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Rob Goldman's avatar

That could be. Do you know if a new version went live in July or August?

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Mahdi's avatar

I don't recall the exact date. But it was right around then since Open311 api was slated for deprecation in July.

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